Last updated: 02 July 2025
These Terms and Conditions (“Terms”) govern your access to and use of PromptEye, a service provided by PromptEye Sp. z o.o., a company registered in Poland (“we”, “us”, or “our”). By accessing or using our platform, you agree to be bound by these Terms.
1. Description of the Service
PromptEye is a SaaS tool that allows users to monitor brand and competitor visibility across responses generated by large language models (LLMs). Users may upload or input prompts, brand names, and other reference data to generate visibility reports.
2. Account Registration and Access
- To use PromptEye, you must create an account using a valid email address.
- We offer a free demo version based on example data (e.g., for a brand such as Nike).
- Access to the full version requires a paid subscription.
- By creating an account, you represent that the information provided is accurate and you agree to keep it up to date.
3. Subscription and Payment
- Paid subscriptions are billed through Stripe. By subscribing, you authorize us to charge your selected payment method on a recurring basis.
- Invoices are generated and sent automatically based on the billing information you provide.
- Prices and billing cycles are displayed on our pricing page and may be updated with notice.
4. Data Processing and Privacy
- We collect and process the following types of data:
- Email address, name, and company information for billing and account management;
- Brand-related or prompt data submitted by users for visibility analysis.
- Email address, name, and company information for billing and account management;
- All data is processed in accordance with our Privacy Policy and applicable laws.
- We may use third-party providers (e.g., OpenAI, Anthropic) to generate analysis based on submitted data.
5. Account Termination and Deletion
- You may request deletion of your account by emailing us at office@prompteye.com with the subject line: “Account Deletion Request.”
- Upon confirmation, your account and associated data will be removed unless retention is required for legal or billing purposes.
6. User Obligations and Acceptable Use
You agree not to:
- Use PromptEye for illegal, unethical, or abusive purposes;
- Attempt to interfere with or disrupt the platform;
- Upload data you do not have the right to process.
7. Intellectual Property
PromptEye and its underlying code, design, and brand are the intellectual property of PromptEye Sp. z o.o. You may not copy, modify, or resell any part of the service without permission.
8. Limitation of Liability
We do our best to ensure the accuracy of our reports, but due to the evolving nature of AI models, we do not guarantee 100% accuracy or completeness. PromptEye is provided “as is” without warranties of any kind. To the fullest extent permitted by law, we disclaim liability for any indirect or consequential losses.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be communicated via email or our website. Continued use of the service constitutes acceptance of the updated Terms.
10. Contact
For questions, support, or account deletion, please contact us at office@prompteye.com.